How it works
Why CircleIT?
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Choose your device
Choose your device under the “Erase your device before you send it in” section. -
Checkout
We’ll send you a confirmation email which includes your username, password and a link to complete your remote erasure as well as the QR Code for shipping. -
Click the link
On the device you want to erase, click the link from the confirmation email which will automatically download our erasure program. -
Follow the Prompt
Login in using your credentials, follow the brief prompt and click ”Erase My Device” and let the remote erasure do its job. The process takes about 20 minutes. Your computer will then restart as a completely wiped and unusable system. -
Drop Off at FedEx
Once the remote erasure is complete, drop your device off at FedEx using the QR Code that was emailed to you in the confirmation email, and your device will be properly packaged and shipped by a professional.
All data is erased according to NIST 800-88 standards. CircleIT is NAID AAA Certified and 3rd Party audited several times a year, ensuring we don’t just “Talk the Talk”, but “Walk the Walk” and let independent auditors verify it. In over 20 years of business, we have processed over 10 Million pieces of technology and have never had a data breach, earning the trust of some of the top Fortune 5 companies in the world to trust us with their entire device disposal programs.
At no time during the process is any customer data viewed or even accessed. It is simply erased.
We want to enable all of our customers to achieve complete data security, whether you are tech savvy or not. Our Automated Self-Erasure add on is a one-click automated solution to completely erase an entire device prior to that device ever leaving your hands. With just one-click and about a 20 minute end-to-end process, you’re able to permanently erase data from your windows-based laptop and desktop computers. We are working on developing Apple and Android based solutions as we speak.
How it works:
-
Choose your device
Choose your device under the “Erase your device before you send it in” section. -
Checkout
We’ll send you a confirmation email which includes your username, password and a link to complete your remote erasure as well as the QR Code for shipping. -
Click the link
On the device you want to erase, click the link from the confirmation email which will automatically download our erasure program. -
Follow the Prompt
Login in using your credentials, follow the brief prompt and click ”Erase My Device” and let the remote erasure do its job. The process takes about 20 minutes. Your computer will then restart as a completely wiped and unusable system. -
Drop Off at FedEx
Once the remote erasure is complete, drop your device off at FedEx using the QR Code that was emailed to you in the confirmation email, and your device will be properly packaged and shipped by a professional.
There are many free device collection offerings but none that combine Sustainability, Security, Simplicity and Transparency into one seamless solution. As a B Corp committed to the Circular Economy and positive social impact, CircleIT ensures that NO device or any of its parts end up in landfills. (Not-So-Fun Fact: The global proper recycling rate for electronics is only 15%! CircleIT aims to change that by providing secure and responsible recycling methods for all individuals and businesses in need.)
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Sustainable -> Better for the Environment
Our customized packing procedures ensure each device is packed to preserve its quality and minimize risk of damage during transit, increasing its reusability. Transportation can be a large emitter of CO2 equivalents, and we ensure every device shipped to our facility is transported using carbon neutral methods.
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Simple -> Cost Effective and Seamless
$15 flat fee includes packaging, shipping, automated self-erasure and device processing.
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Secure -> Enhanced Data Security
Fewer touchpoints improve security, plus you can permanently erase your data before shipping using our automated self-erasure.
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Transparent -> Customer Portal Hosting Certificates
Every CircleIT user receives a unique login to our proprietary customer portal, TrackIT, where you can track your shipments at every step of the process and view Certificates of Data Cleansing and Environmental Impact after processing.
We recognize that no shipping method is 100% secure and encourage our customers to Wipe or Encrypt their device prior to shipping. Our One-Click Automated Self-Erasure add on takes care of this, but we also offer free step-by-step instructions to secure all types of devices prior to shipping.
Additionally, we have taken the following steps to eliminate as much risk as possible during transportation:
- A dedicated team of trained professionals monitor all of our shipments and provide us with transportation updates at every step of the process.
- Our Drop Off model to secure FedEx Office Print and Ship locations removes multiple touchpoints from traditional pickup options. Your device is immediately packed in front of you by a trained professional and will be placed directly on the FedEx Truck for shipping that afternoon or the following morning depending on time of drop off.
- We provide every customer with tracking details to keep them aware of where their device is at every moment.
- We are exploring a GPS tracking add on for yet another layer of added risk mitigation.